My Airport Trip

Cancellation Policy

We know that travel plans can change and work with you to ensure that your needs are met. Reservations must be canceled 24 hours before your reserved pick up date in order to receive a full refund.

You may cancel your reservation online by clicking here or by calling customer service office at (877) 592-2226.

In general, reservations that are not canceled at least 24 hours prior to your pick up date and time will not be refunded.

Rides provided by are subject to the following industry-standard cancellation terms for the vehicle types listed below.

Vehicle Group

Advance Notice

Cancellation Penalty

Sedans & SUVs

2 hours

100% of Balance Due

Stretch Limos & Stretch SUVs

24 hours

100% of Balance Due

Everything Else

72 hours

100% of Balance Due


No-shows will be charged the full amount of the price quoted.