The Right Way and Wrong Way to Check-In
Checking-In is a phenomenon that we’ve all had to hurdle. Sometimes we’re a bit late, sometimes we’re a bit early and sometimes it all seems to go wrong. There are right ways and wrong ways to go about checking in to your hotel. But the following rings true every time: be aware of yourself and the people who serve you.
When You’re Early for Check-In
When your travels take you to your hotel a bit earlier than necessary, it’s always good to let the front desk know. Yes, it is their job to help you out, but it’s always good to call in to give them a heads up. This way, in the case your room won’t be ready for you, there will be no “trapped in the Hotel Lobby” feelings; you can fill in that time with doing something else like shopping or grabbing a quick cup of coffee at the local coffee shop and use that time to unwind from any travel bumps you’ve encountered.
When You’re Late for a Check-In
Sometimes there’s a ton of traffic, sometimes you get lost and end up an hour outside of the city where your hotel is and it’s nearly 2:00am and you’re really tired. There’s no telling what will happen when we travel. It’s all about focusing on the good, and trying to stay positive while away from home and the people we love. Keep in mind that the front desk works long hours, and they handle hard guests on a daily basis. Difficulties that can occur before or after the check-in process are to be handled on a particular priority list, and sometimes you’re not on the top of that list. Take a step back and take a look at the whole situation: the best you can do is provide the necessary information the front desk needs and try to be as helpful as possible. Patience and participation go a long way.
What Not to Do:
- Don’t assume things. Have patience. When it comes down to it, you can’t expect the Hotel to bend over backwards for you. Your room will be ready when it’s ready. If they’re a bit late on the cleaning or some other guest is late inn checking out, a little patience on your end will help you more than hurt you.
- Don’t talk on your cell phone when at the front desk. It’s common courtesy to give your full attention to the front desk, they will help you more if you pay your respects and pay attention.
- Don’t be unnecessarily rude. It can’t be said enough. Try to make light of the situation. Whether you’re early or late, it’s best to be polite as possible. Good intentions yield good intentions.
- Don’t expect the royal treatment if you don’t respect the worker. It’s a golden rule that works every time.